Please read these Terms and Conditions carefully. You are required to read and understand them before instructing DMM Designs (in charge of billings at transactions at Mind & Mouth) or proceeding further on this web site. If you do not accept these terms please do not use this Website or the services provided by us as described on this Website.
Where the context admits: “We” or “Us” includes DMM Designs or any party acting on DMM Designs implicit instructions. “You” includes the person purchasing the products/services or any party acting on the customer’s instructions. “Contract” means the contract constituted by the terms and conditions in our proposal (if submitted), these terms and conditions and your acceptance of them (as indicated by your ordering the provision of the Services).
1. General
1. By ordering products/Services You are agreeing to these Terms & Conditions.
2. We reserve the right to update these Terms and Conditions at any time by notice to you with immediate effect. If you do not agree to the relevant change, your only remedy is to not make subsequent purchases.
3. Should You wish to cancel your Account, send an email to info@dmmdesignsng.com. Refunds in relation to any other Services will be given at Our discretion.
4. Handling complaints: Should You have any complaints regarding Services received from Us, please send an email info@dmmdesignsng.com detailing the nature of your complaint. We will acknowledge the complaint within 5 working days and provide a likely timescale for resolving the dispute while keeping You informed about progress. All complaints will be considered highly confidential, and be dealt with as soon as is possible.
5. We reserve the right to cancel Your Account at any time by notice with immediate effect, without cause.
6. You agree to keep us up to date with any changes in your contact details. This includes the provision of a working email address that you regularly check.
7. Nothing in these Terms and Conditions shall operate to exclude or limit Our liability for (a) death or personal injury caused by our negligence; or (b) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the supply of Goods and Services Act 1982; or (c) fraud; or (d) any other liability which cannot be excluded or limited under applicable law.
8. Subject to 8 immediately above, We will not be held liable or responsible for any direct or indirect loss or damages to Your business or that of any third party nor for any loss of profits, opportunity or data.
9. Subject to 8 and 9 immediately above, Our liability shall in no circumstances exceed the total sums paid to Us by You under the relevant contract.
2. Payment
1. All charges payable by You for Products/Services shall be in accordance with the scale of charges, rates and payment frequencies published from time to time by us on our web site and shall be due and payable in advance of our Service provision. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre-payment.
2. All renewals will be made on our Terms & Conditions & Prices current at the time of the renewal. While We will attempt to contact You prior to renewal date, You are responsible for ensuring all payments by due date.
3. If your cheque is returned by the bank as unpaid for any reason, You will be liable for a “returned cheque” charge of £25.
4. Without prejudice to our other rights and remedies under these Terms and Conditions, if any sum payable is not paid on or before the due date, We shall be entitled forthwith to suspend or cancel the provision of Services to you.
3. Money Back Guarantee
1. If you are not completely satisfied with our services within the refund time period specified, you will be given a full refund of the amount paid excluding overages. No refund is available after that period.
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